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Master’s Student Handbook

Dear SP2 Student

We are pleased that you have chosen Penn for your graduate education and will do everything we can to make sure your experience here is rewarding.

This handbook is intended as a guide. It is designed to provide you with information about University and SP2 policies and procedures. It documents your rights and responsibilities. If you have questions about the information in the handbook or about any aspect of student life, please stop by my office, Room B-21, or contact me at the email or phone number listed below.

For additional University information and resources, consult the Graduate and Professional Student Resource Guide(opens in a new tab) and the PENNBOOK(opens in a new tab).

We welcome your suggestions about this handbook and about ways to strengthen the quality of student life at SP2.

Sincerely,

Jennifer Jones Clinkscales, DSW, LCSW
Associate Dean of Student Affairs
jonesjen@upenn.edu
215 746 5895

Disclaimer

The policies and procedures described in the SP2 Student Handbook are continuously revised and updated by the faculty and administration. Students will be notified of changes in policies and procedures as they occur. Students are expected to consult the web for updates and changes to the Handbook. The policies and procedures described in the most recent version of the Handbook apply to all SP2 Master’s degree students (MSW, MSSP, NPL), regardless of when they began their studies at the School of Social Policy & Practice.

Structure for Facilitating Student Grievances

The University Ombuds Office(opens in a new tab) can be utilized during any step of the grievance process to assist with conflict resolution or mediation

Academic/Curriculum

Step 1. Program Governance Student Representative
Step 2. Academic Advisor
Step 3. Program Administrative Director
Step 4. Faculty Program Director

Academic Advisor

Step 1. Academic Advisor
Step 2. Program Administrative Director
Step 3. Faculty Program Director or Associate Dean of Students Affairs

Class Instruction

Step 1. Instructor
Step 2. Academic Advisor
Step 3. Program Administrative Director
Step 4. Faculty Program Director or Associate Dean of Student Affairs

Field Placement/Mentorship/Internship

Step 1. Field Instructor/Mentor/Advisor/Supervisor
Step 2 (MSW program only). Practice Instructor
Step 2 (MSSP, NPL). Administrative Program Director
Step 3 (MSW). Director of Field Instruction
Step 4. Faculty Program Director or Associate Dean of Student Affairs

Administration

Step 1. Relevant Administrator
Step 2. Associate Dean of Student Affairs or Dean

Very Sensitive Concerns

(i.e. Sexual harassment and discrimination)
Step 1. University Ombuds or Office of Affirmative Action

Other Students

Step 1. Student
Step 2. Instructor
Step 3. Educational Advisor
Step 4. Associate Dean of Student Affairs

Student Life Issues

(eg, housing, health, disabilities)
Step 1. Associate Director of Student Life and Wellness
Step 2. Dean of Student Affairs

School-wide Issues

(eg, building/equipment issues, events, etc)
Step 1. Student Government Representatives
Step 2. Associate Director of Student Leadership and Engagement
Step 3. Associate Dean of Student Affairs